The Rise of Outcome-Based Hospitality: From Comfort to Human Performance

The Rise of Outcome-Based Hospitality: From Comfort to Human Performance

The hospitality industry is entering a new era,  one where the value of a stay is defined not by comfort or amenities, but by measurable improvements in how guests feel and function. Wellness experience data is enabling hotels to personalise recovery, optimise environments, and create stays that genuinely restore human performance.

Environmental Literacy: The Missing Competency in Wellness and High Performance

Environmental Literacy: The Missing Competency in Wellness and High Performance

Modern wellness often focuses on what happens inside the body, diet, sleep, and exercise,  while ignoring the world around it.

This article explores why environmental literacy, understanding how air, light, temperature, sound, and spatial design shape physiology—is emerging as the missing skillset in wellness and performance. It argues that to truly optimise humans, we must first optimise the environments they inhabit.

The First-Night Effect: Why We Sleep Poorly in New Environments

The First-Night Effect: Why We Sleep Poorly in New Environments

The First-Night Effect is a neurobiological safeguard that keeps one half of your brain more alert in unfamiliar environments. While adaptive, it disrupts recovery. This article explores the science and practical ways to minimise its impact.

What We Need to Know About Biophilic Design

What We Need to Know About Biophilic Design

Biophilic design reconnects our built environments with nature. Research shows it reduces stress, boosts productivity, increases customer spending, and strengthens communities. This article explores the science, the economics, and why it’s becoming an essential growth strategy

From Crisis to Catalyst: What COVID Taught Us About Flexible Work and Human Performance

From Crisis to Catalyst: What COVID Taught Us About Flexible Work and Human Performance

COVID forced the largest workplace experiment in history. The results were clear: flexible work improves productivity, reduces burnout, and supports wellbeing. The science was always there,  but disruption made it impossible to ignore.

The Future Modern Workplace

The Future Modern Workplace

The workplace has always reflected culture. Once powered by stimulants, long hours, and burnout, today it stands at a crossroads. The future modern workplace must balance activation and recovery, embedding self-care as performance care—to remain sustainable and relevant.

Rethinking Meeting Rooms: From Space to Performance Tool

Rethinking Meeting Rooms: From Space to Performance Tool

Most meeting rooms weren’t designed for human biology. They were designed because “we need meeting rooms.” But in 2025, that’s not enough. Light, temperature, and circadian science now define whether a space supports or suppresses performance. Here’s why hospitality’s new frontier is building meeting rooms that truly perform.