All orders received by 2pm will be dispatched the same day. Orders received after 2pm will be processed and dispatched the next working day. Please note that our warehouse does not operate on Sundays.

All orders received after 2pm on a Saturday will be dispatched on the following Monday, or the Tuesday of a bank holiday weekend.

Our Standard Royal Mail 48 Tracked Delivery is £3.99 and takes 2-3 working days

We offer free Standard Royal Mail 48 tracked delivery on all orders over £25 within the UK

Our Next Day Royal Mail 24 Hour Tracked Delivery is £5.99 and takes 1-2 working days

We offer free Next Day Royal Mail 24 tracked delivery on all order over £100 within the UK

For Next Day delivery, within the UK.  Orders must be placed before 2pm Monday – Saturday to be dispatched on the same day.  Orders placed after 2 pm on a Saturday will be dispatched on Monday. Next Day Delivery is with RM24

We now offer tracked international shipping with Royal Mail or UPS. Shipping is based on weight for the specific country/region and applied accordingly per order. Please be aware there may be additional duty costs at your local customs. These are not our responsibility and to be paid by yourself to your local customs.

Missing Orders – Once your order is dispatched we are reliant on our delivery partners to deliver safely, securely and on time. If your order is not received please contact us at info@hmn24.com so that we can rectify the situation and also investigate this further.

Incorrect Address – If the details entered at checkout are incorrect, and you haven’t informed us of a change of address prior to dispatch, we will be unable to replace or refund this order until it is returned to us by the delivery partner.

If an item is returned to HMN24 as undeliverable, or uncollected from the delivery depot we will be unable to refund the cost of postage.